How Important Is Onboarding?

At a time where the work market is flexible, we see more turnover in companies. According to studies, 17% of hires leave after the first 3 months and 33% are already searching for a job before the 6 months following their start. Employees with great skills are changing company, generally after a period of few months.

Unfortunately, it happens because employees feel less engaged with the company. And often, it is due to bad practices during the onboarding process. It underlines the great importance of onboarding for a company.

When a new recruit comes on board, everything counts, no matter which position he or she will fulfil in the company.

Try to remember your first day in a job: it is like starting from scratch! You enter in a new environment, have to meet new colleagues and even try to deal with the office printer.

The onboarding process is a key to a long relationship between a company and their team. To have a successful onboarding, you have to start well before the employee's first day with the company. These days, we see that onboarding can actually start from the first interaction all the way through to months after the first day.


Pre onboarding: Make new starters feel part of the company from the first interview

The first interview has its crucial importance. This is the moment where the candidate have a chance to:

  • Understand the core process of the company
  • Find out as much information they can about the company, before they even start
  • Have exposure to how they would fit within the company

Obviously, you will not hire every candidate you interview. However, keep in mind that someone you don’t hire today, might be your talent! If you want to create a long-term relationship, make it count from the start.

Some of the big tech companies have realised this benefit and place emphasis on candidate experience throughout the interview process. Take companies like Google or Facebook who offer candidates SWAG or gift during the interview process so in addition the traditional questions/answers, they also receive goodies.

These practices have three benefits:

  • First, it permits you to introduce your company & show its benefits
  • Secondly, candidates will notice it and will speak positively about the experience
  • Finally, if you think the candidate is the recruit you want, he will go through the next steps with an optimistic flow


Welcome aboard: The first day using best onboarding practices

Here we are: You have got the right persons and they are now in your team!
If you are really excited, keep in mind it is the most important time to integrate your hire. This is onboard time!

When you are a new employee, starting in a new company is like starting from scratch - no matter your skill are. Onboard hires up to speed & trained is expensive for everyone - think, time & money, but if done properly the rewards is endless!

Take time and sit down with your hire to discuss the company and share how things work internally. You should also speak during this time about the simple things like company tools, software.

Try to answer questions from your talent to help break the barriers and settle them as soon as possible.

Finally, you want to make your hire responsible for a particular area so you have got to demonstrate why they are so crucial for your company.
What can make a difference is to set a welcome card signed by every member of your team, welcome them with a gift or plan an event with the team for the newcomer.


Adios paperwork: welcome onboarding softwares and onboarding apps!

Start using onboarding & HR softwares to reduce paperwork.

It is one thing that can revolutionize your Onboarding process. For example, Bamboo HR is a platform specially for recruitment services and help you to:

  • Have your paperwork right - easy to sign with an e signature by a click
  • Have an overview of the company and its hierarchy
  • Reference every event of your company
  • Have a contact between the company and the employee online
  • Put everything you need to know about the company

These platforms permit to do the paperwork before the candidate arrives. It is also a great gain of time because most of it’s already done before the employee even starts!
All the paperwork is on computer and you can signed it online. Nobody wants to spend day 1 of their new job drowning in paperwork & admin



Using positivity interventions, design your cultural norms.

By design your company culture, you can make it clearer and identify your norms and values. Think about certain crucial things you want your team to understand about your company.

Set clear goals for your hires, establish a timeline to them to have a better understanding of your culture.

In the first week, put effort in your onboarding and you will gain both time and money.

You can create a checklist that tracks and guide your recruit so it makes the first day easier for them:

  • Create an onboarding checklist and track to guide your recruit
  • Identify the first project your recruit can jump into (set clear goals, establish a timeline)

The first week is super important because it is to break the most barriers with the candidates

The company has chosen its candidate over a bunch of other candidates so it has to a warm welcome.



Bad practices of the onboarding

Being involved is one primordial thing of the onboarding process. Being involved does not necessarily putting so much money into your process.
However, if you don’t put effort into it, there are chances you don’t integrate your recruit.
Also, do the maximum to avoid bad surprises for your recruit, simple things like:

  • Having payment issues in the first month
  • Nobody in the team is aware the person is starting
  • Not being available for people
  • Simplify administrative processes
  • Give too much information on the first day (work on the human aspect)

In certain cases, the result is chaotic. These are the most important things you want to avoid.



Summarize the process of a good onboarding

  • Pre-onboarding
  • First day onboarding
  • Onboarding software and onboarding apps
  • Positive actions of onboarding
  • Bad practices of onboarding


How might a recruitment agency help your onboarding process?

Onboarding is not only a first day or even first week. It is a long-term process which permit the two actors a better understanding of each other. You have got to prepare and structure it if you want to build a long-term relationship with your employee.

However, you need to control each part of the process. In that case, recruitment agencies can actually help to ensure things run smoothly. One recurrent problem that we observe is parties having resistant questions which could end on misunderstanding.

In that case, recruitment agencies have your back by being a mediator between candidate and client. We facilitate the whole process, making sure everything is clear on both sides.

If you have got questions you don’t want to ask during interviews, we can advise you to have the information you need to make your onboarding as good as possible.

We also give our expert point of view on both soft and hard skills of the candidate we present to you.